Estée Lauder Companies Announces Expanded Roles for 2 Execs

The Estée Lauder Companies announced expanded leadership roles for two members of its Executive Team. Both appointments are effective immediately.

Brian Franz has been appointed Chief Technology & Transformation Officer, expanding his responsibilities to include leading the company’s enterprise-wide transformation. 

Amber English has been named President, Digital & Online, The Americas, and Global Amazon Lead, assuming new enterprise-wide responsibility for The Estée Lauder Companies’ global relationship with Amazon. 

Both will continue to report directly to Stéphane de La Faverie, President and Chief Executive Officer, and remain members of The Estée Lauder Companies’ Executive Team. 

de La Faverie said:

“Brian and Amber have each played important roles in advancing our consumer-centric transformation, using technology, digital commerce, and strategic partnerships to help our brands reach consumers in more relevant and differentiated ways. Their expanded responsibilities recognize the deep digital transformation underpinning the company’s next phase of growth and will help us move faster, strengthen our One ELC operating model, and continue building the capabilities needed for the future.”

Brian Franz

In his expanded role, Franz will lead The Estée Lauder Companies’ ongoing, enterprise-wide transformation, bringing together initiatives focused on driving revenue and improving productivity, including continuing to operationalize the company’s Enterprise Business Services program. 

He will advance the company’s transformation agenda by accelerating AI-enabled processes, building critical technology skills across the organization, and driving next-generation ways of working. 

In addition to his new responsibilities, Franz will continue to oversee the Technology, Data & Analytics function globally, harnessing these capabilities to drive growth, efficiency, and ongoing transformation across the company.

Since joining the company in April 2025, Franz has advanced its strategic technology ecosystem, including a global partnership with Shopify to unify The Estée Lauder Companies’ omnichannel commerce foundation and support seamless consumer shopping experiences. 

He has also been instrumental in launching the company’s partnership with Accenture, which is simplifying shared services through greater standardization and scale. 

Amber English

In her expanded role, English will lead and unify The Estée Lauder Companies’ global Amazon business, currently spanning 13 brands across 11 markets, to accelerate digital growth and create greater connectivity across markets. 

While continuing as President, Digital & Online, The Americas, she will oversee global consumer experience, creator commerce, cross-market sharing of best practices, and the company’s global partnership with Amazon.

English joined the company in December 2021 as Senior Vice President and General Manager, eCommerce, North America. She led the company’s entrance into Amazon Premium Beauty and TikTok Shop U.S. 

Since then, she has built the capabilities, expertise, and operating model to accelerate digital commerce across different websites and social commerce in the Americas.